For any enquiries please send me an email – firstname.lastname@example.org or message me through the Facebook page at facebook.com/babysensoryedinburghcity
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What should I expect as a parent/carer in class?
- We want you and your baby to be as comfortable as possible in class, so please attend to your baby’s needs by changing, feeding and settling your baby as he/she requires during the class. Baby change facilities will be provided.
- Activities are designed for you to share and enjoy with baby however, if you are unable or do not wish to participate in an activity there is no pressure for you to do so.
- Safety information will be given during some activities. All activities have been approved by Baby Sensory and are appropriate for babies if the safety information is followed. If you have any concerns please speak to your class leader.
Holidays and sickness policy
Regrettably we cannot offer discounts or refunds to cover your booked holidays due to the need to ensure continuity of service.
You may offer your place to a friend who also has a baby to a session you know you are unable to attend. You would need to inform your Class Leader in this instance.
Here at Baby Sensory I offer a twin discount for 1 parent per 2 children. The 1st baby is charged at full price and the 2nd baby is charged at 1/2 price.
A course or event may be cancelled provided you inform the Franchisee in writing prior to 7 days of the course commencing. Please note there may be an administration charge of up to one-class for any changes made.
You may offer your place to a friend as a gift provided you inform your Class Leader. Thank you for your understanding and co-operation.
Supervision and withdrawal of service
All children must be supervised at all times and not left unattended. The Class Leader cannot be responsible for a child at any time. Regrettably as our classes are designed for babies from the age of birth to 13 months only, older siblings cannot attend unless specifically invited.
Should a carer or associated visitor behave in a way that the Class Leader feels is unreasonable then the company reserves the rights to withdraw the provision of classes to the client.
No later than two weeks before your term runs out your class leader will ask you whether you wish to renew for another term. The Class Leader will inform you of the mechanism to rebook your space and payment terms. Note however that places remain on a first come first served basis.
Cancellation of Classes policy
Baby Sensory will endeavour to run classes during bad weather e.g. snowy conditions. However should we need to cancel due to safety concerns, parents will be notified/contacted (please check your local Baby Sensory Facebook page and make sure your phone number and email address are kept up to date on our register).
An additional class will be offered if we have to cancel a class. Regrettably we cannot automatically offer cash refunds.
We reserve the right to merge classes if numbers require – accordingly, the time of the class may change by an hour but the day and venue will not.
Parents are asked to keep their babies at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted.
Please keep your baby at home if he/she:
- Has a fever or has had one in the previous 24 hours
- Has had an upset stomach or diarrhoea in the previous 48 hours
- Has heavy nasal discharge
- Has discharging eyes
- Has symptoms of a possible communicable disease such as:
o Chicken pox
o German measles
o Whooping cough
o Scarlet Fever
o Hand, Foot and Mouth disease
We cannot offer a refund for a lesson missed due to illness, however you may offer your place to a friend, who also has a baby, to the session. You would need to inform your Class Leader in this instance.
Commitment to Equal Opportunities
Baby Sensory has a commitment to ensure that the equipment and activities are value and worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.
The information on this form contains personal data.
Baby Sensory and Toddler Sense will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed onto a third party unless you have opted in during the booking process.
Videos, photographs and confidentiality
We love you taking pictures or videos of your children during the course provided it doesn’t interfere with the class. In addition please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition if the Class Leader feels that the amount of video is excessive, not just short clips, then you may be asked to stop.
Please remember that much of the content of the class is under copyright and while we are very happy for you to practice at home, these are not to be incorporated into another public activity without our permission.
Protection of property
Please note that your property left in prams or bags is your responsibility and Baby Sensory cannot take any responsibility for the safeguarding of these items.
Health & Safety and Hygiene Policies
Baby Sensory follows rigorous internal checks of the venue and its own equipment to ensure that they are clean and safe. Daily Risk Assessments are conducted.
Baby Sensory asks all parents and carers to remove their shoes while in class in order to reduce the chance of transmission of microorganisms. Shoes need to be worn to visit the bathroom within class times and care exercised to avoid slips. Baby Sensory is a Gold Accredited member of the Children’s Activities Association and meets their standards in all operational aspects.
Class leaders are not trained first aiders however will work with the emergency services to help where possible in order to preserve life.
Should you suffer from a medical condition that you feel need to be shared with your class leader this information may be recorded but will be treated with confidentiality. However, in the event of a medical emergency this information may be shared with health care professionals.
Changes to Terms and Conditions
Baby Sensory from time to time updates these T&Cs. It will inform you of changes through regular channels of communication and you have 14 days to opt out of accepting changes in writing. Failure to do so will entitle Baby Sensory to treat this agreement with you as being updated with the changes.